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The value in usability testing comes from the magic of observing and listening as people use a design. The things you see and the things you hear are often surprising, illuminating, and unpredictab…
Why checking out ebooks thru libraries SUCKS.
"Question protocol" as a way to balance collected information with actual needs, as well as informant privacy.
People all the way down! Why you have to get out of your own head to do usability/ux right. Nothing happens in isolation.
This is the first post in a series on software development practices. Weâre launching the series with a couple of posts aimed at helping those who might not have a technical background communicate their feature requests to developers.
User stories are one sentence user narratives with a specific syntax that drives thoughtful, collaborative, adaptive product development.
After hearing about Donna Spencer's paper-based tree testing, Dave O'Brien and his colleagues were hooked, so much so that they built an online tool to allow you to effectively test a site hierarchy. Hear about the tree testing approach and see how O'Brien's tool works.
Library community guidelines for web design, web accessibility, and web-related organizational administrative strategies. - GitHub - jswelker/library-web-guidelines: Library community guidelines fo...
Our fragmented attention spans are so fickle that if something doesn't grab us in the first few seconds, we're likely to turn away.
When and how UI and UX should actually lie.