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techsupport
Take your stand against an industry that’s selling your data to third parties. Stay smart and safe online with technology that fights for you.
Persisting in the face of failure. REALLY GREAT growth-mindset piece for 351 and 644.
Often, older generations must turn to their progenitors for help with technology. What are their frustrations and concerns, and how can younger generations better help?
librarian.net - putting the rarin' back in librarian since 1999
When users don’t clearly understand how systems function, they develop unique (and often incorrect) theories to explain their experiences.
StackOverflow that doesn't suck.
Across 33 rich countries, only 5% of the population has high computer-related abilities, and only a third of people can complete medium-complexity tasks.
The internet is magic!
Providing Internet access to the public has come to be an important service, but it can be quite a challenge to do so in a secure, cost-effective way. Maintaining patron privacy on a shared, public computer is one of the problems that librarians face every day. My solution was to switch to an open source (OS) platform for our patron computing.
For years, we’ve been hearing that traditional library reference service is dead. In reality, reference just disappeared, like Jimmy Hoffa.
