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moderation
An online community at this scale has perverse and dangerous consequences.
Clear statement of why Moderation Is Hard, why "AI" is not the answer, and why moderation is necessary anyway.
You might think that trolling on the internet is done by a small, vocal minority of sociopaths. But what if all trolls aren’t born trolls? What if they are ordinary people like you and me?
Facebook fails to comprehend the nature of Holocaust denial and other forms of bigotry—and so it's aiding their spread, instead of combatting them.
The mantra about the best way to respond to online abuse has only made it worse
"Social-media executives claim to transcend subjectivity, and they have designed their platforms to be feedback machines, giving us not what we claim to want, nor what might be good for us, but what we actually pay attention to."
A researcher argues it’s time to take a new look at Section 230 of the Communications Decency Act—a 20-year-old law that shields internet platforms from liability for material posted by users.
Mark Zuckerberg's promise to develop new AI tools to proactively address Facebook’s content problem allows the social network to abdicate responsibility for problems on its platform, and at scale.
Facebook's failure to moderate enables genocide.
Excellent overview of what "fake news" is and why combating it is complex and difficult.
Speaking to an audience of content-moderation experts, a Facebook executive gave a rare look inside the company's post-policing team.
Under a German law in effect since Jan. 1, Facebook and other social platforms now are responsible for keeping illegal content off their sites—and finding the job is harder than it looks.
Logan Paul’s controversial dead body video is a watershed moment in YouTube’s effort to grapple with a vast content moderation problem.
Contract workers who train YouTube’s search algorithms say the guidelines they use to evaluate content on the world’s biggest platform for internet videos are confusing and inadequate.
The company’s rules help to show how it distinguishes between free speech and hate speech. Judge for yourself.
It seems like just the other day that Reddit finally banned a handful of its most hateful and deplorable subreddits, including r/coontown and r/fatpeoplehate. The move was, at the time, derided by some as pointless, akin to shooing criminals away from one neighborhood only to trouble another. But a new study shows that, for Reddit at least, it has had lasting positive effects.
The Paradox of Tolerance says that a tolerant society should be intolerant of one thing: intolerance itself. This is because if a tolerant society allows intolerance to take over, it will destroy t…