The data clearly show that women are less liked as they get more successful.

Feminization of work devalues it.

In a call for more rather than less, Clementine Morrigan has three questions to ensure you’re receiving emotional labour ethically.

Chapters 5 and 6 are assignable re emotional labor. Double bind: women are expected to be relational but penalized for doing it.

Private Facebook groups are a new way for women to find sanctuary online, but the consequences of honesty can be dire. By Lyz Lenz  (Photo: Florent

Research into the metaphors used to describe inventions found that they carried implicit associations about men and women’s stereotypical gender roles.

Keeping your game face on is exhausting.

One: Giant Corporation Would Like Volunteer Work Last month, while I was at a conference, preparing to give a talk, I got a message from someone at a large tech […]

Bootcamps are a micro example of how the tech industry is built on the emotional labor of the same groups who are marginalized within it.

Last year, I had a conversation where I felt especially articulate about the collaborative aspects of my work. “I don’t write code for people,” I explained, “but it’s important to me to work with them; not only because I enjoy that, but also because my goal for them to be able to learn abo...

Female leaders need to make sure they're not perceived as pushy, aggressive or competent. Here are 9 non-threatening leadership strategies for women.

Abstract This research investigates emotional labor events in libraries. Twenty-three librarians kept work diaries for 5 days recording details of interactions with customers and fellow employees in which the emotions the librarians were feeling were in contrast with the emotional expressions they believe their organization desires. Participants reported 83 events, which were analyzed by type of event, interaction partner, feelings and behaviors that were displayed, outcomes that resulted from the event, and the reflection participants provided on how they and their organization could have handled the situation differently. The findings show that emotional labor exists primarily when interacting with customers, colleagues, and superiors. Librarians performed significantly more surface acting than deep acting in regulating their emotional expressions and reported feeling a wide range of emotions during the events. The findings lead to some suggestions for library managers to consider in order to lessen the negative effects of emotional labor in the workplace.

This article is part of Future Tense, a collaboration among Arizona State University, New America, and Slate. On Wednesday, Jan. 20, Future Tense will...